Reference

Deposits, Withdrawals Account Verification

We built heybej banking around the wallets you already use — bKash, Nagad and Rocket — so funding your account feels as quick as sending money to a friend.

bKash, Nagad, RocketFast withdrawalsSecure verificationMobile wallet routingBank transfer option
Explore the Lobby Read FAQ
heybej Deposits, Withdrawals Account Verification
heybej Deposit into heybej

Deposit into heybej

Open your account, head to the cashier and pick your wallet or bank. Enter the amount you want to load, confirm the transaction in your bKash, Nagad or Rocket app with your PIN, and the balance appears in your heybej account. Most wallet deposits clear in under a minute so you can jump straight into the lobby. We route every transaction through

the same wallet infrastructure you use for everyday payments, which keeps the flow familiar and the friction low.

  • Log in and open the cashier — Tap the deposit button from your account screen — your wallet options appear at the top of the list.
  • Choose bKash, Nagad, Rocket or bank transfer — Select the wallet or bank channel you want to use; the account number or QR code displays on screen.
  • Enter the amount and confirm — Type the amount in your wallet app, send to the number shown, complete the PIN confirmation and the funds route to your heybej balance.
  • Balance updates in your account — The deposit appears in your account within seconds for wallet transfers; bank transfers may take a few hours depending on the bank.
heybej Verify your heybej account

Verify your heybej account

We ask for ID and address documents before processing your first withdrawal — it confirms that you own the account and protects your balance from unauthorised access. Upload a photo of your national ID or passport and a recent utility bill or bank statement that shows your address. Our team reviews the documents, usually within a few hours, and once approved your

withdrawals process without delay. Verification is a one-time step that keeps your account secure and your payouts smooth.

  • Prepare your documents — You need a photo of your national ID or passport and a recent utility bill, bank statement or government letter showing your current address.
  • Upload through the account screen — Open the verification section in your account settings, tap upload and select the ID and address files from your phone or computer.
  • We review and confirm — Our team checks that the documents match your account details — reviews usually complete within a few hours during business days.
  • Withdrawals proceed once approved — When verification is confirmed, your withdrawal requests process without further holds and funds route to your wallet as scheduled.
BANGLADESH WALLETS

Payment methods we support

We work with the wallets and banks Bangladesh players already trust. Pick the one that suits your routine — deposits and withdrawals both route through the same channels so you can fund your account and collect payouts without switching apps or learning a new flow.

bKash The wallet most Bangladesh players use every day — deposits clear in seconds and withdrawals route back to your bKash number within a few hours once your account is verified.
Nagad Fast mobile wallet option for deposits and withdrawals — enter the amount in your Nagad app, confirm with your PIN and the balance appears in your heybej account almost instantly.
Rocket Dutch-Bangla Bank's mobile wallet channel — works the same way as bKash and Nagad for deposits, and payouts route back to your Rocket number when you withdraw.
Bank Transfer Direct bank deposit option for players who prefer using their account rather than a wallet — transfers may take a few hours but work smoothly once the payment clears.
heybej Withdraw to your wallet

Withdraw to your wallet

When you want to move winnings back, open the withdrawal screen, pick your wallet and enter the amount. We check that your account is verified — if it is, the payout routes to your bKash, Nagad or Rocket number within a few hours. If verification is still pending we pause the withdrawal until your documents clear, which protects your balance and keeps

the payout process straightforward. The same wallet you use to deposit is usually the fastest route for withdrawals.

  • Open the withdrawal screen — Tap the withdraw button in your account and select your preferred wallet or bank channel from the list.
  • Enter the payout amount — Type the amount you want to withdraw; the screen shows the wallet number or account that will receive the funds.
  • Complete verification if prompted — If this is your first withdrawal or your account needs documents, upload your ID and proof of address before we process the payout.
  • Funds arrive in your wallet — Once verification clears, the withdrawal routes to your bKash, Nagad or Rocket account — usually within a few hours, depending on the wallet's own processing schedule.

Banking questions answered

These are the questions we hear most about deposits, withdrawals and account verification. If your question is not here, reach our support team through live chat or the contact form in your account.

Most bKash deposits clear within a minute — you send the payment in your bKash app with your PIN and the balance updates in your heybej account almost immediately.

We usually route withdrawals back to the wallet you deposited from for security — if you need to use a different wallet, contact support and we can review it case by case.

Upload a photo of your national ID or passport plus a recent utility bill or bank statement showing your address — verification typically completes within a few hours during business days.

Minimum amounts depend on the wallet or bank channel you choose — the cashier screen shows the floor for each method when you open a deposit or withdrawal request.

Check that the transaction completed in your wallet app first — if it shows as sent but your heybej balance has not updated, contact our support team with the transaction ID.

Withdrawals to bKash, Nagad or Rocket usually complete within a few hours once verification is approved — bank transfers may take up to a business day depending on the bank's schedule.
Reference

Heybej Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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