Log in and your lobby opens in seconds
We keep your session live across devices so you pick up where you left off. Your wallet balance, bet history and game progress stay synced whether you're on mobile or desktop.
Account flow built for quick access
We ask for your mobile number first. You'll receive an OTP to confirm it's you — type that in and you're through to the lobby. If it's your first time, we'll ask you to set a four-digit PIN for faster logins next time. That PIN lives on your device, encrypted, so only you can unlock
your account. Once you're in, your dashboard shows your wallet balance at the top, recent bets in the sidebar, and quick links to deposit via bKash, Nagad or Rocket. We save your last game so you can resume it with one tap. If you ever lose your PIN, tap the reset link on the login
screen and we'll send a fresh OTP to verify your number and let you choose a new one. Our support team in Dhaka handles PIN resets within two hours during business days.
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OTP verification every time We send a six-digit code to your mobile number each time you log in. No saved passwords — just your phone and the code we send. It expires in three minutes so sessions stay secure.
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PIN for repeat logins Set a four-digit PIN after your first login and you can skip OTP next time on the same device. The PIN is encrypted locally and never leaves your phone, so even we can't see it.
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Wallet link persists Once you link your bKash, Nagad or Rocket account, we remember it. You won't need to re-enter wallet details every session — just confirm the amount when you deposit and we handle the rest.
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Support channel visible in-app Tap the help icon in the top corner and you'll see our Bangladesh support chat. Response time averages under an hour on weekdays; weekend queries get picked up Monday morning.
Account
We ask for your mobile number first. You'll receive an OTP to confirm it's you — type that in and you're through to the lobby. If it's your first time, we'll ask you to set a four-digit PIN for faster logins next time. That PIN lives on your device, encrypted, so only you can unlock your account. Once you're in, your dashboard shows your wallet balance at the top, recent bets in the sidebar, and quick links to deposit via bKash, Nagad or Rocket. We save your last game so you can resume it with one tap.
Open Your AccountYour details are encrypted for secure account access.
Reach us when login issues come up
Most login questions — forgotten PIN, OTP not arriving, account locked after wrong attempts — get answered in our chat within an hour on weekdays. We also publish step-by-step articles for common flows like resetting your PIN or verifying your identity for withdrawals. If you need phone support, our Dhaka team is available Monday to Friday during business hours.
In-app chat
Tap the help icon in the top corner and describe your issue. Our Bangladesh team replies within an hour on weekdays. Weekend messages get picked up Monday morning.
Help articles
We keep a library of login guides and wallet tutorials in the support section. Search for your question and you'll usually find the exact steps with screenshots.
Phone line for urgent blocks
If your account is locked or you suspect fraud, call our Dhaka number listed in the app footer. That line is staffed Monday to Friday, business hours Bangladesh time.
How we keep your session secure
Every login request travels over TLS encryption so your credentials stay private. We log each session's device fingerprint and IP address, and if we see a login attempt from a new location we'll ask you to confirm it via OTP. Your wallet number and transaction history are stored encrypted at rest, and our database access is restricted to senior operations staff only. We never share your mobile number or bet history with third parties unless required by lawful authority.
TLS encryption on every request
Login credentials, wallet numbers and session tokens all travel encrypted. We use industry-standard TLS so data between your device and our servers can't be intercepted in transit.
Device fingerprint tracking
We record the device you log in from — operating system, browser, screen size. If someone tries to log in from a different device, we send you an OTP to confirm it's really you.
Identity check for first withdrawal
Before we process your first withdrawal, we ask for a photo ID to match your account name. It's a one-time step that keeps both you and us protected from fraud.
Session timeout after inactivity
If you leave the app idle for twenty minutes, we log you out automatically. That way if you forget to close the tab, your account won't stay open for others to access.
Mobile wallets you already use
We built the cashier around bKash, Nagad and Rocket because that's what players in Dhaka, Chittagong and Sylhet reach for every day. Tap your wallet logo, enter the amount, confirm in your app and the balance appears in your heybej account within a minute. Withdrawals follow the same path — request the amount, verify your identity if it's your first withdrawal, and we send funds back to the wallet number you deposited from.
Account access answers
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Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.